Q&A for Parts Purchasing

Q: What info should I have ready to get the right parts I need?

A: In a perfect world, a customer would have the Model Number and Serial Number of the Machine plus the Engine Model and Serial Number. If we don't have this info, we can't guarantee the right parts every single time. Certain models have so many serial number breaks that change the parts needed, so only having a model number for most units can't guarantee with 100% accuracy that you will get the proper parts. The same logic applies to engine parts -- serial numbers help the process.

Q: Do I need to know the exact size of my mowing deck to get proper parts?

A: Yes. Knowing the exact size of your mowing deck will greatly assist the process.